State Farm® Insurance Agent Michael DeCarlo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rey
November 7, 2025
"Ashleigh Cole was truly exceptional—professional, patient, and genuinely kind throughout the entire process. As someone getting renter’s insurance for the very first time, I expected it to be confusing or stressful, but she made it incredibly easy to understand and complete. Her guidance was clear, her communication was prompt, and she went above and beyond to ensure everything was handled smoothly. Thanks to her, what I thought would be a hassle turned out to be an absolute breeze. I couldn’t have asked for a better experience."
"Rey, Thank you so much for taking the time to share your wonderful experience with Ashleigh! We’re thrilled to hear that she provided exceptional service and made your first renter’s insurance process smooth and easy. At our agency, we pride ourselves on professionalism, clear communication, and going the extra mile for our clients—values that Ashleigh truly exemplifies. We’ll be sure to pass along your kind words to her. Should you need any assistance in the future, please know that our entire team is here to support you! All the best, Team DeCarlo, State Farm"
Jordan DeJesse
October 29, 2025
"Mike and Grace were amazing! They made getting insurance for my first car simple and stress-free. Super helpful and knowledgeable team!"
"Jordan, Thank you for sharing your experience. We understand that getting insurance for your first car can feel overwhelming, so our priority is making the process smooth and easy for you. Congratulations on this exciting milestone! We're always here to support you with any insurance needs along the way. All the best, Team DeCarlo, State Farm"
Michael Mock
October 29, 2025
"I've been there with Mike and State for years they are great there."
"Michael, Thank you for your continued trust and loyalty over the years. I'm so glad to hear that you’ve had great experiences with our team. We look forward to serving you for many more years to come! Sincerely, Team DeCarlo, State Farm"
Andrew Cameron Zahn
October 25, 2025
"Highly recommend Mike! Great service - great guy."
"Andrew, We truly appreciate your kind words. It's wonderful to hear that you were so pleased with the service provided. Thanks for your support! Best, Team DeCarlo, State Farm"
Catherine Casey
October 17, 2025
"Great service. If you call with any question they always take time to explain.."
"Cathy, Thank you so much for your kind words! We're thrilled to hear that our team was able to provide clear explanations and address all your questions/concerns. Your satisfaction is our top priority, which includes making the process easy and understandable for you. If you ever need anything else, please don't hesitate to reach out! All the best, Team DeCarlo, State Farm"
Ronald Zungolo
October 16, 2025
"Mike DeCarlo was very helpful to me and explained everything that I didn’t understand and addressed all of my questions and concerns about my coverage, payments, etc."
"Ron, We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to guide you through everything and make sure all your questions about coverage and payments were fully answered. Our team is committed to making things as clear and straightforward as possible, and we’re glad we could provide that for you. Don’t hesitate to reach out if you need anything else! Sincerely, Team DeCarlo, State Farm"
A Jayachandran
May 21, 2025
"Super helpful and accessible team, great experience getting set up with my policies with regular check-ins, the best rates i've seen so far for auto insurance!"
"Anupama, Thank you for your wonderful review! We truly appreciate you taking the time to share your experience with our team. It’s heartwarming to know that you found us helpful and accessible during your policy setup, and we’re glad our regular check-ins made a difference for you. We’re also excited that you found our auto insurance rates to be the best around! Your satisfaction is incredibly important to us, and we’re committed to providing you with the support you need. We look forward to continuing to work with you. Thank you for choosing us! Best, Team DeCarlo, State Farm"
Christopher Glowacki
January 30, 2025
"Mike is the best at what he does and even better person. Mike and his team have been great to work with and always quick to follow up. Thank you to the Mike Decarlo Team."
"Chris, Thank you for taking the time to review our State Farm office! Your kind words mean so much to us. I’m truly grateful to work with such amazing clients and a dedicated team that always strives for excellence. It’s wonderful to hear that you had a positive experience with us—your satisfaction is our top priority! We’re committed to providing you with the support you need for all your insurance needs, and we look forward to continuing to serve you. Thank you for trusting us! 🙌 Sincerely, Team DeCarlo, State Farm"
Steven Buller
December 24, 2024
"Joel Langdon of State Farm in Mount Joy was my first insurance agent, I was just a newborn baby to young parents. Joel helped my young parents navigate the insurance world and assisted them in finding affordable life insurance for the three of us. Joel’s office always provided stellar customer service over the years. I left the Lancaster area and moved to Philly. We started again with State Farm because of my previous relationship with Joel, and when we had renter’s insurance we appreciated Mike’s hospitality so much we decided to expand with home and auto insurance. As the years went on, we finally came into a situation where we needed to file a claim due to an unfortunate accident where the neighbor’s contractor caused extensive damage to our house. Mike guided me through the process and we thought we were in our way. During this process, the claims department of State Farm failed me numerous times over the course of a few months. I was getting no where with the claims process. So, I decided to reach out to Mike and his team; FYI your insurance agent doesn’t handle claims, I already knew this but they can be your advocate. So, I reached out to Mike’s office for help. Mike and his staff were unyielding in their communication and support. With the backing of Mike and his team, we were able to gain ground and get through the claims process with greater success. I was on the brink of feeling hopeless and Mike’s team brought me back! We are now on our way to making repairs! Thank you!"
"Steven, Thank you so much for taking the time to share your experience with us. It truly means a lot to hear how our support made a difference during a challenging time for you. I’m glad to know that my team and I were able to assist you when the claims process became overwhelming. We strive to be your advocates and to provide the best possible service, especially in tough situations. It’s rewarding to hear that our efforts helped you regain your footing and continue with the necessary repairs. Your trust in our office, from your early days with Joel to your current coverage, is something we deeply value. Should you ever need anything in the future—whether it’s questions about your policy or assistance with claims—please don't hesitate to reach out. We’re always here to help! Wishing you all the best as you move forward with your repairs. Sincerely, Team DeCarlo, State Farm"
Nicole Wertley
October 17, 2024
"Ashleigh Cole was extremely patient and very friendly during the whole process of setting me up for auto insurance! She explained everything to help me get the best coverage! I am so glad to have had her help through it all and I will recommend anyone to her if they ever need auto insurance! Thank you so much Ashleigh!"
"Nicole, Thank you for your kind words and positive review! I'm thrilled to hear that you had a great experience with Ashleigh while setting up your auto insurance. Her patience and friendliness are truly commendable. It's wonderful to know that she took the time to explain everything and help you find the best coverage. I'll make sure to pass along your appreciation to her. If you ever need assistance in the future or know someone who requires auto insurance, please don't hesitate to reach out or recommend Ashleigh. We're here to help! Thank you once again for choosing our services. Sincerely, Team DeCarlo"
Nikki S
August 16, 2024
"Amanda is wonderful to work with - appreciate all her help!"
Sheri Johnson
August 7, 2024
"Ashleigh Cole has been amazing. I’ve moved twice and bought and sold cars in my short time here in Philly, and she has been on the ball and very helpful through it all. I’m embarrassed at how often I’ve had to bug her in the course of one year, but she’s been nothing but gracious and professional and delightful. Thank you, Ashleigh!"
"Sheri, thank you for taking the time to leave a review about your experience with Ashleigh! She is an integral part of our team, and we love hearing all about how she helps our customers. We'll make sure to pass along your kind words to her. Thank you for choosing State Farm, and if there's anything else we can assist you with, please don't hesitate to reach out. Sincerely, Team DeCarlo"
Sydney Cooper
May 14, 2024
"Ashleigh Cole is amazing! It was my first time dealing with car insurance and she made the process so easy! She gave me great recommendations on places to go for my car, always responded quickly, and very patient. I had a great experience with state farm and especially with Ashleigh Cole because of her help!"
"Sydney, Thank you so much for taking the time to share your wonderful experience with Ashleigh Cole and our State Farm agency! We greatly appreciate your kind words and are thrilled to hear that Ashleigh made your first-time car insurance process a breeze. We agree wholeheartedly that Ashleigh is an amazing asset to our team. Her dedication to providing exceptional customer service, along with her extensive knowledge of the industry, allows her to offer valuable recommendations and assistance to our valued clients like yourself. Your satisfaction is of utmost importance to us, and we're thrilled to have played a part in your positive experience with State Farm. We'll be sure to pass along your kind words and recognize Ashleigh for her outstanding service. Thank you once again for choosing State Farm and for sharing your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Warm regards, Team DeCarlo, State Farm"
Janan McCormick
May 2, 2024
"I have been a State Farm Customer for over a decade and find that their services, regardless of agent or location, always exceed expectations. The team is prompt, friendly and takes the time to make sure your needs are met. Unexpected accidents are always stressful. Michael’s team does their best to take on that stress so that the customer doesn’t have to."
"Janan, Thank you for your amazing review of our State Farm team. We are grateful for your loyalty and trust over the past decade. It is rewarding to hear that our services consistently exceed your expectations, regardless of the agent or location you interact with. We take pride in our prompt, friendly, and personalized service, and we are committed to alleviating the stress of unexpected accidents for our customers. Your kind words about the team mean a lot to us, and we will continue to go above and beyond for you. Thank you for choosing State Farm as your insurance provider. We look forward to serving you for many more years to come. Warm regards, Team DeCarlo, State Farm"
Sogand Karimian
April 26, 2024
"Michael and Grace are both incredible! They are knowledgeable and want the best outcome for you ALWAYS. They explain information thoroughly and ensure you understand before leaving. They also advocate heavily for you so you know they care about you as an individual and beyond the customer/client label. I am so grateful to have found a stand-up team I know I can trust."
"Sogand, Thank you for taking the time to leave such a positive review! We are thrilled to hear that we have provided you with this experience. Our team believes in the importance of clear communication and ensuring that our clients feel fully informed and empowered. At our company, we strive to build genuine relationships with our clients and make sure they feel valued beyond the customer/client label. It's fantastic to hear that we have successfully demonstrated our care and commitment to you as an individual. We are truly grateful to have you as a part of our community and are delighted that you have found a team that you can trust. If there is anything else we can assist you with, please do not hesitate to reach out. We are here to help! Best regards, Team DeCarlo, State Farm"
Nora Cruz
February 27, 2024
"Ashleigh at Michael DeCarlo's State Farm agency is incredible. I have worked with other insurance folks and she just gets it! Quick, efficient, responsive! Very appreciative of their work on my behalf over the years."
"Nora, thank you for your feedback! We are so happy this has been your experience with my agency and with Ashleigh. Thank you so much for your business and we look forward to working with you in the years to come. Please let us know if you ever need anything."
Jeanna Stokes
August 25, 2023
"Mike was incredibly helpful in sorting through resources available to me through State Farm following an auto accident!"
"Jeanna, thank you so much for the excellent review, I really appreciate it. I am glad you were safe in your accident. Thank you so much for your business and please reach out with any questions. Mike"
Meredith Manire
June 18, 2023
"I have worked with Ashleigh Cole for a number of years and she is absolutely fantastic. Super quick to answer questions and make adjustments to policies, etc. I am sad to be leaving the state and unable to work with her any longer. Highly recommend this office!"
"Meredith, I really appreciate you taking time out your schedule to write a great review for Ashleigh and my office. I wish you luck on your move. If you ever come back to PA please look us up. Thanks again, Mike"
Martha Schrenk
June 17, 2023
"Meghan deftly advised me in helping us navigate a relo to Philly. She was extremely knowledgable and looked after our interests. So happy we chose DeCarlo State Farm!"
"Martha, thank you so much for the kind words regarding Meghan and my office. Welcome to Philadelphia and to my agency. Mike"
K Taylor
March 31, 2023
"I have only a small tenants insurance policy with Michael and I am amazed at the high level of service he provides. He responds within the day, researches questions thoroughly, takes the time to explain options and enacts changes smoothly and quickly. And always in a relaxed, friendly way. I feel a little guilty taking so much time when I’m paying so little money. I wish I had more stuff to insure!"
"Kathleen, Thank you so much for taking time out of your day to write this awesome review. I am so happy that you are pleased with myself and my team. Whether you 1 or 10 policies with my office we strive to give the same customer service. Thank again for your business, have an awesome day. Mike "
Cliff Q
February 28, 2023
"Husband and I have been working with Michael and his Team for many years. They have always been on top of their game. This week I have to give a special shout out to Ashley Cole. She has gone above and beyond adding what should have been a simply policy. Lol but we know how things go these days. She was terrific throughout the process and always followed up to make sure all was correct. Thanks To ALL"
"Cliff, thank you so much for taking time out of your busy schedule to submit this glowing review. I am glad you are happy with my office, especially the work of my team member Ashleigh Cole. Thank you so much for your business. I really appreciate it. Have a great day! Mike"
Shaina Cantu
February 10, 2023
"Michael is a great agent to work with regardless of your needs! His team is very responsive, and friendly. I highly recommend!"
"Shaina, thank you so much for the kind word and the wonderful review. It is a pleasure working with you also! Mike"
marc kravitz
January 10, 2023
"Michael was super helpful and prompt in providing auto and homeowner insurance quotes. highly recommended!"
"Marc, thank you so much for the great review. I am glad we were able to help you with your insurance needs. Thank you so much for your business!"
Ben Papa
December 17, 2022
"Mike has been a great resource in Philadelphia for home owners insurance. He has helped us with two purchases this year and has been quick to respond and creative in providing us with the policies we need at competitive prices. Highly recommend."
"Ben, I really appreciate your business as well as taking time to send such glowing review. I hope you have a great holiday season! I really appreciate your business. Mike"
May Anne Manzano-Guerzon
December 8, 2022
"Micheal was incredibly nice and helpful in giving us a full auto coverage at a great premium. In addition to that, he was quick to save us from a stressful situation with Geico Springfield Branch. Thank you, Mike for your care and quick response. Highly recommend."
"May Anne, thank you so much for the kind words. I am happy I was able to help you through your situation. Thank you for your business. Mike"