State Farm® Insurance Agent Michael DeCarlo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peter Salzarulo
September 4, 2026
5
out of
5
rating by Peter Salzarulo
"Always courteous and efficient communication."
Donal Glass
September 2, 2026
5
out of
5
rating by Donal Glass
"Always very friendly, helpful and professional on the phone. No waiting around."
Susan Haney
August 28, 2026
5
out of
5
rating by Susan Haney
"Michael de Carlo and his team are truly exceptional. Whether I need to make a claim or just ask a question, the help is fast and friendly. State Farm is great, and this agency makes them even better."
Prachi S
August 27, 2026
5
out of
5
rating by Prachi S
"Have been using Mike’s services for 7 years now, the office is super responsive and Mike is very personable! Highly recommend for renters insurance!"
Helen Ho
August 11, 2026
5
out of
5
rating by Helen Ho
"I have been with Michael for over 10 years and luckily have not needed him too often, but when I have, he has promptly responded or had someone from his team reach out. He’s also provided great guidance about the different options for considerations."
Phyllis Schiavone
August 1, 2026
5
out of
5
rating by Phyllis Schiavone
"Michael is always open and honest. He is easy to work with and I appreciate his attentiveness to deal and he really cares about helping his clients."
Ilene Shane
July 31, 2026
5
out of
5
rating by Ilene Shane
"I have used this insurance company for many many years and they have been really terrific to me."
Jaime Ortega
July 27, 2026
5
out of
5
rating by Jaime Ortega
"Michael has provided me excellent insurance services for more than 15 years! I strongly recommend him and his team!"
kaitlin benner
July 15, 2026
5
out of
5
rating by kaitlin benner
"I've worked with this office since I was 21 years old, Ashleigh has helped me through several apartment moves, a house fire, carjacking, and one of my cars being crushed and set on fire. They probably want to get rid of me at this point, but I will never leave!"
Melissa Podcasy
July 7, 2026
5
out of
5
rating by Melissa Podcasy
"We are new to State Farm these last 2 years .
State Farm covers all our insurance needs. Mike De Carlo is our rep and he’s been extremely helpful and personable and informative from the very beginning . Whenever we’ve had an issue or question he’s made himself available .
It’s been a pleasure knowing he’s there for us"
We responded:
"Melissa,
Thank you so much for your kind words! We’re excited to hear that joining State Farm over the past two years has worked out well for your family and that you’ve been able to handle all your insurance needs under one roof.
Providing helpful, personable guidance and being there when questions come up is exactly our goal. We truly appreciate your trust!
All the best,
Team DeCarlo, State Farm"
Linda Toscano
June 25, 2026
5
out of
5
rating by Linda Toscano
"Michael was very helpful, saved me money, and was friendly and respectful as well. I always have positive experience with State Farm."
We responded:
"Linda,
Thanks for sharing your experience! We’re so glad our team could help you save money, and that you felt the service was both friendly and respectful.
It means a lot to hear you’ve consistently had positive experiences—thanks for trusting us!
Sincerely,
Team DeCarlo, State Farm"
Michele Ross
June 17, 2026
5
out of
5
rating by Michele Ross
"Staff is responsive and efficient. Michael DeCarlo is an insurance professional. I recommend him for your insurance needs."
We responded:
"Thanks so much for taking the time to leave this review! We really appreciate your support and recommendation, and we’ll be here to help whenever you need us.
Thanks again,
Team DeCarlo, State Farm"
Wendy
June 15, 2026
5
out of
5
rating by Wendy
"State Farm has been really reliable for years. Michael and his team are also super easy to reach if any problem should arise."
We responded:
"Wendy,
Thank you for the review! 😊 We’re so glad to hear State Farm has been reliable for you over the years—and that our team is easy to reach whenever something comes up. We truly appreciate your trust and are here whenever you need us.
Kindly,
Team DeCarlo, State Farm"
Jeff Sheaffer
June 7, 2026
5
out of
5
rating by Jeff Sheaffer
"I have had Apartment Owners Property insurance with State Farm for several years now. Michael DeCarlo is the agent for this policy. I have occasionally shopped but always have found pricing to be competitive. Mike DeCarlo is personable and smart. I highly recommend contacting him for your insurance needs."
We responded:
"Jeff,
Thanks for taking the time to share your experience! We really appreciate having you with us for your condo unit owners policy over these past few years.
We’re also glad to hear that when you’ve shopped around, you’ve still found pricing competitive—and that you’ve felt confident with the help you’ve received. Thanks again for the recommendation!
All the best,
Team DeCarlo, State Farm"
Katie Santilli
June 1, 2026
5
out of
5
rating by Katie Santilli
"My mother and I had a great meeting with Michael DeCarlo this morning. He took the time to make sure all of questions were answered and spent a lot time with us. My mom and would definitely recommend his office to anyone needing insurance"
We responded:
"Katie,
Thanks so much for the wonderful review! It’s great to hear that you and your mom had such a positive experience during your review and that all your questions were answered.
We really appreciate your recommendation—thank you both! If you need anything down the road, we’re just a call away.
Sincerely,
Team DeCarlo, State Farm"
Emily Leonardo
May 7, 2026
5
out of
5
rating by Emily Leonardo
"I’ve called Michael yearly to check for a lower rate, and the customer service has been consistently wonderful. Immediately available, more than willing to help. Mike is knowledgable and very patient running numbers under different scenarios and coverages.
Mike was able to reduce my monthly auto rate by almost 19%, while also increasing my coverage!
Additionally, I gained a renters policy with great coverage at a low monthly rate.
Highly recommend- and if it doesn’t work out for your first quote, be sure to revisit in six months."
We responded:
"Emily,
Thank you so much for taking the time to share this! We’re thrilled to hear that our team has been able to help you year after year with such a positive customer service experience.
We’re glad we were able to improve your auto rate while broadening the coverage at the same time, on top of adding a renters policy that fits your budget. If you’d like, we can line up a quick review closer to your renewal date, so you don’t have to remember to check - just let us know!
Warm Regards,
Team DeCarlo, State Farm"
Shaun M. Miller
January 29, 2026
5
out of
5
rating by Shaun M. Miller
"Great service and a friendly staff!"
We responded:
"Shaun,
Thank you so much for the wonderful review! 😊 We’re thrilled to hear you had a great experience with our team and that you found our pricing reasonable. We truly appreciate your trust in us for both your homeowners and auto insurance—thanks again and know that we're here to help if you ever need anything.
All the best,
Team DeCarlo, State Farm"
Sam Gartland
January 14, 2026
5
out of
5
rating by Sam Gartland
"The entire team is absolutely wonderful! They have excellent communication and gave me the best quotes as well! Highly recommend them!!!"
We responded:
"Sam,
Thank you so much for your kind words! We're delighted to hear that our team communicated well, as well as provided the best quotes for you and your needs. Your recommendation truly means a lot to us. We appreciate your support!
All the best,
Team DeCarlo, State Farm"
Kaeri Martinez Medina
January 9, 2026
5
out of
5
rating by Kaeri Martinez Medina
"It was super easy to set up a policy with them, I’ve had it around 5 years and never had an issue. I don’t get contacted constantly about replacing or updating my policy. Michael is super friendly, answered all my questions, and was prompt."
We responded:
"Kaeri,
Thank you for your wonderful feedback! We’re happy to hear that setting up your policy was simple and that you’ve enjoyed a hassle-free experience over the past five years. Providing friendly, prompt, and helpful service is very important to us. Whenever you need support or have questions, we’re just a call or message away!
All the best,
Team DeCarlo, State Farm"
jim stager
December 14, 2025
5
out of
5
rating by jim stager
"Thanks Amanda. With your assistance my claim was processed faster than I ever expected."
We responded:
"Jim,
Thank you so much for your kind words. We're so glad Amanda could help expedite your claim. If you have any other questions or need further assistance, feel free to get in touch. We’re here to support you whenever you need us!
Kind regards,
Team DeCarlo, State Farm"
Rey
November 7, 2025
5
out of
5
rating by Rey
"Ashleigh Cole was truly exceptional—professional, patient, and genuinely kind throughout the entire process. As someone getting renter’s insurance for the very first time, I expected it to be confusing or stressful, but she made it incredibly easy to understand and complete. Her guidance was clear, her communication was prompt, and she went above and beyond to ensure everything was handled smoothly. Thanks to her, what I thought would be a hassle turned out to be an absolute breeze. I couldn’t have asked for a better experience."
We responded:
"Rey,
Thank you so much for taking the time to share your wonderful experience with Ashleigh! We’re thrilled to hear that she provided exceptional service and made your first renter’s insurance process smooth and easy. At our agency, we pride ourselves on professionalism, clear communication, and going the extra mile for our clients—values that Ashleigh truly exemplifies. We’ll be sure to pass along your kind words to her. Should you need any assistance in the future, please know that our entire team is here to support you!
All the best,
Team DeCarlo, State Farm"
Jordan DeJesse
October 29, 2025
5
out of
5
rating by Jordan DeJesse
"Mike and Grace were amazing! They made getting insurance for my first car simple and stress-free. Super helpful and knowledgeable team!"
We responded:
"Jordan,
Thank you for sharing your experience. We understand that getting insurance for your first car can feel overwhelming, so our priority is making the process smooth and easy for you. Congratulations on this exciting milestone! We're always here to support you with any insurance needs along the way.
All the best,
Team DeCarlo, State Farm"
Michael Mock
October 29, 2025
5
out of
5
rating by Michael Mock
"I've been there with Mike and State for years they are great there."
We responded:
"Michael,
Thank you for your continued trust and loyalty over the years. I'm so glad to hear that you’ve had great experiences with our team. We look forward to serving you for many more years to come!
Sincerely,
Team DeCarlo, State Farm"
Andrew Cameron Zahn
October 25, 2025
5
out of
5
rating by Andrew Cameron Zahn
"Highly recommend Mike! Great service - great guy."
We responded:
"Andrew,
We truly appreciate your kind words. It's wonderful to hear that you were so pleased with the service provided. Thanks for your support!
Best,
Team DeCarlo, State Farm"
Catherine Casey
October 17, 2025
5
out of
5
rating by Catherine Casey
"Great service. If you call with any question they always take time to explain.."
We responded:
"Cathy,
Thank you so much for your kind words! We're thrilled to hear that our team was able to provide clear explanations and address all your questions/concerns. Your satisfaction is our top priority, which includes making the process easy and understandable for you. If you ever need anything else, please don't hesitate to reach out!
All the best,
Team DeCarlo, State Farm"