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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anupama Jayachandran

Anupama Jayachandran

May 21, 2025

5  out of  5
rating by Anupama Jayachandran
"Super helpful and accessible team, great experience getting set up with my policies with regular check-ins, the best rates i've seen so far for auto insurance!"
We responded:
"Anupama, Thank you for your wonderful review! We truly appreciate you taking the time to share your experience with our team. It’s heartwarming to know that you found us helpful and accessible during your policy setup, and we’re glad our regular check-ins made a difference for you. We’re also excited that you found our auto insurance rates to be the best around! Your satisfaction is incredibly important to us, and we’re committed to providing you with the support you need. We look forward to continuing to work with you. Thank you for choosing us! Best, Team DeCarlo, State Farm"
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Nicole Wertley

October 17, 2024

5  out of  5
rating by Nicole Wertley
"Ashleigh Cole was extremely patient and very friendly during the whole process of setting me up for auto insurance! She explained everything to help me get the best coverage! I am so glad to have had her help through it all and I will recommend anyone to her if they ever need auto insurance! Thank you so much Ashleigh!"
We responded:
"Nicole, Thank you for your kind words and positive review! I'm thrilled to hear that you had a great experience with Ashleigh while setting up your auto insurance. Her patience and friendliness are truly commendable. It's wonderful to know that she took the time to explain everything and help you find the best coverage. I'll make sure to pass along your appreciation to her. If you ever need assistance in the future or know someone who requires auto insurance, please don't hesitate to reach out or recommend Ashleigh. We're here to help! Thank you once again for choosing our services. Sincerely, Team DeCarlo"
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Nikki S

August 16, 2024

5  out of  5
rating by Nikki S
"Amanda is wonderful to work with - appreciate all her help!"
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Sheri Johnson

August 7, 2024

5  out of  5
rating by Sheri Johnson
"Ashleigh Cole has been amazing. I’ve moved twice and bought and sold cars in my short time here in Philly, and she has been on the ball and very helpful through it all. I’m embarrassed at how often I’ve had to bug her in the course of one year, but she’s been nothing but gracious and professional and delightful. Thank you, Ashleigh!"
We responded:
"Sheri, thank you for taking the time to leave a review about your experience with Ashleigh! She is an integral part of our team, and we love hearing all about how she helps our customers. We'll make sure to pass along your kind words to her. Thank you for choosing State Farm, and if there's anything else we can assist you with, please don't hesitate to reach out. Sincerely, Team DeCarlo"
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Janan McCormick

May 2, 2024

5  out of  5
rating by Janan McCormick
"I have been a State Farm Customer for over a decade and find that their services, regardless of agent or location, always exceed expectations. The team is prompt, friendly and takes the time to make sure your needs are met. Unexpected accidents are always stressful. Michael’s team does their best to take on that stress so that the customer doesn’t have to."
We responded:
"Janan, Thank you for your amazing review of our State Farm team. We are grateful for your loyalty and trust over the past decade. It is rewarding to hear that our services consistently exceed your expectations, regardless of the agent or location you interact with. We take pride in our prompt, friendly, and personalized service, and we are committed to alleviating the stress of unexpected accidents for our customers. Your kind words about the team mean a lot to us, and we will continue to go above and beyond for you. Thank you for choosing State Farm as your insurance provider. We look forward to serving you for many more years to come. Warm regards, Team DeCarlo, State Farm"
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Michael Gordon

April 11, 2024

5  out of  5
rating by Michael Gordon
"Highly recommend!!!! Grace and Mike are phenomenal. Have been incredible helpful. They treat you like family. Very thankful to have these guys in my corner."
We responded:
"Thank you so much for the positive feedback, Michael! Our team is here anytime you need assistance and are more than happy to go the extra mile for you. Our job is to fight for you! We look forward to the many years to come with you as our insured."
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Nora Cruz

February 27, 2024

5  out of  5
rating by Nora Cruz
"Ashleigh at Michael DeCarlo's State Farm agency is incredible. I have worked with other insurance folks and she just gets it! Quick, efficient, responsive! Very appreciative of their work on my behalf over the years."
We responded:
"Nora, thank you for your feedback! We are so happy this has been your experience with my agency and with Ashleigh. Thank you so much for your business and we look forward to working with you in the years to come. Please let us know if you ever need anything."
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Meredith Manire

June 18, 2023

5  out of  5
rating by Meredith Manire
"I have worked with Ashleigh Cole for a number of years and she is absolutely fantastic. Super quick to answer questions and make adjustments to policies, etc. I am sad to be leaving the state and unable to work with her any longer. Highly recommend this office!"
We responded:
"Meredith, I really appreciate you taking time out your schedule to write a great review for Ashleigh and my office. I wish you luck on your move. If you ever come back to PA please look us up. Thanks again, Mike"
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K Taylor

March 31, 2023

5  out of  5
rating by K Taylor
"I have only a small tenants insurance policy with Michael and I am amazed at the high level of service he provides. He responds within the day, researches questions thoroughly, takes the time to explain options and enacts changes smoothly and quickly. And always in a relaxed, friendly way. I feel a little guilty taking so much time when I’m paying so little money. I wish I had more stuff to insure!"
We responded:
"Kathleen, Thank you so much for taking time out of your day to write this awesome review. I am so happy that you are pleased with myself and my team. Whether you 1 or 10 policies with my office we strive to give the same customer service. Thank again for your business, have an awesome day. Mike "
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Shaina Cantu

February 10, 2023

5  out of  5
rating by Shaina Cantu
"Michael is a great agent to work with regardless of your needs! His team is very responsive, and friendly. I highly recommend!"
We responded:
"Shaina, thank you so much for the kind word and the wonderful review. It is a pleasure working with you also! Mike"
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Ben Papa

December 17, 2022

5  out of  5
rating by Ben Papa
"Mike has been a great resource in Philadelphia for home owners insurance. He has helped us with two purchases this year and has been quick to respond and creative in providing us with the policies we need at competitive prices. Highly recommend."
We responded:
"Ben, I really appreciate your business as well as taking time to send such glowing review. I hope you have a great holiday season! I really appreciate your business. Mike"
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Justin Hastings

December 8, 2022

5  out of  5
rating by Justin Hastings
"I’ve been with Michael for over 6 years, he has been a pleasure to work with. He is always honest and transparent on any coverage - home or auto. Highly recommend!"
We responded:
"Justin, Thank you for taking time to give me such a great review. I am glad my office has been able to give you excellent customer service. Thank you for the endorsement and your business. Mike"
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Justine Fuga

May 13, 2022

5  out of  5
rating by Justine Fuga
"Michael was so helpful in setting up my initial insurance package and also helpful when I wanted to upgrade my insurance and increase coverage. He answered every question and was able to explain clearly the different components of insurance coverage and the pricing. He even provided example scenarios of what exactly my insurance would or would not cover so that I could better understand. He was very approachable and so kind. As a young person who doesn't know too much about how insurance works, I felt that the time and attention Michael took to work with me helped me understand the system better and enabled me to fully trust that he and State Farm really do have my best interests at heart. Thank you, Michael!"
We responded:
"Justine, Thank you so much for taking time out of your busy schedule to post this lovely review. It was my pleasure to help you navigate through your auto insurance policy. I am thankful for your business. Have a great day. Mike"